It only took a couple of lawsuits for Subway to figure out the math: If you offer “footlong” sandwiches to customers, they are going to expect – and eventually demand – 12 inches of food. The restaurant chain has been embarrassed by – and is now being sued because of – Facebook posts showing its popular $5 footlong sub along with rulers or tape measures, which show the sandwiches falling well short of the promised 12 inches. Expensive Promises …
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